“FAQs” Our Frequently Asked Questions


Frequently Asked Questions

If you need help, we have a list of frequently asked questions with answers provided. We strive to give you the best experience possible.

Click on a question below to view the answer.

What is “CarpetCleaning.Website”?

“CarpetCleaning.Website” is an online directory and booking platform for carpet cleaning services.
Gone are the days where you needed to call individual carpet cleaning companies for quotes, now you can compare prices and services all on one website!
Click, compare and book directly with companies through our website.

4.1 (81.43%) 14 votes

What is “CarpetCleaning.Website”? ultima modifica: 2018-07-27T11:46:52+00:00 da CarpetCleaning.Website
Is your site secure?

We use SSL encryption which protects your details sent over the internet from third-party access and manipulation.

4.7 (93.33%) 3 votes

Is your site secure? ultima modifica: 2018-07-27T11:59:03+00:00 da CarpetCleaning.Website
Why should I pre-clean my carpets?

A pre-clean treatment involves a stronger, deeper clean with the added advantage of sanitizing & deodorizing your carpet. It also includes pre-treating all stains and walkways before the steam cleaning commences.

If you have a carpet that has heavy stains and has not been cleaned for a long period of time then this treatment will guarantee the best results possible. This type of treatment is perfect for allergy sufferers & households with children, pets, and smokers.

3.9 (78%) 10 votes

Why should I pre-clean my carpets? ultima modifica: 2018-04-06T20:39:47+00:00 da CarpetCleaning.Website
Parking and congestion charges

If you can provide free parking on the cleaning day, then chances are you won’t need to pay for parking. There may be a charge for congestion charging.

Parking and congestion charges are not part of the quote and may be added on to the fee for the day.

4.9 (97.5%) 8 votes

Parking and congestion charges ultima modifica: 2018-07-27T11:52:17+00:00 da CarpetCleaning.Website
Why should I professionally clean my carpets?

You should clean your carpets regularly to avoid them becoming too heavily soiled. If you want to prolong the life of your carpet and avoid buying a new one then you should use the services of professional carpet cleaners. No matter how much you think you can actually clean the carpets yourself with products found online, there are always risks involved with using certain products.

Our team of professional carpet cleaners will ensure the job is performed in a correct and safe manner and that the best possible outcome is achieved.

4.6 (91.43%) 7 votes

Why should I professionally clean my carpets? ultima modifica: 2018-04-06T20:46:21+00:00 da CarpetCleaning.Website
How long will my carpets take to dry?

Most of the carpets dry within two hours. However, the length of time that it would take a carpet to dry depends on numerous factors including how soiled your carpet was and weather conditions. Our cleaners are very experienced and should be able to estimate the time it would take once they arrive at the property.

4.8 (96.67%) 6 votes

How long will my carpets take to dry? ultima modifica: 2018-04-06T21:25:53+00:00 da CarpetCleaning.Website
I have children/pets will they be affected by the cleaning process or chemicals?

Health and safety are of paramount importance to us. Professional cleaning solutions are tested for effects on the environment and occupants of areas in which they are used. We use only the best and latest environmental-friendly products, however, it is recommended that children and pets stay off a damp carpet until it is completely dry, to prevent slipping and falling hazards and tracking in fresh soil.

4.6 (92%) 10 votes

I have children/pets will they be affected by the cleaning process or chemicals? ultima modifica: 2018-04-06T21:38:37+00:00 da CarpetCleaning.Website
Is the company insured?

This information will be displayed on the comparison page before you make a booking.

4.1 (82.22%) 9 votes

Is the company insured? ultima modifica: 2018-07-27T11:56:44+00:00 da CarpetCleaning.Website
What are the methods of carpet cleaning and which is best?

There is a number of different carpet cleaning methods that various companies will use – some use more water, products or mechanical action. We feel our carpet cleaning offers the perfect combination of all methods and gives the best results on a wide range of carpet materials and styles. All our carpet cleaning technicians are fully trained and will be able to advise you on the best possible treatment for your carpet.

4.8 (96.36%) 11 votes

What are the methods of carpet cleaning and which is best? ultima modifica: 2018-04-06T21:27:49+00:00 da CarpetCleaning.Website
Do the companies bring their own equipment/supplies?

Yes, prices include the company bringing all the necessary chemicals and equipment needed to carry out the service on the day.

4.6 (92%) 5 votes

Do the companies bring their own equipment/supplies? ultima modifica: 2018-07-27T11:55:19+00:00 da CarpetCleaning.Website
Can you remove all stains?

The likelihood of successful stain removal will depend on the type of stain involved, what the carpet fibres are made from and if anything has already been used to remove the stain. The most difficult types of carpet fibres to remove stains from are wool and nylon. This is because they are an absorbent fibre type and can easily be re-dyed by colored spillages. Common problematic stains are tea, coffee, urine, curry, Bolognese sauce, red wine, lucozade, cherryade, make-up, ink, dye, some paints, fake tan, wood stain or varnish, lily pollen, etc. We carry a wide range of stain removers on our van but unfortunately, some stains are permanent or can only be reduced. We will always try our best to remove them though.

4.8 (95%) 12 votes

Can you remove all stains? ultima modifica: 2018-04-06T21:42:31+00:00 da CarpetCleaning.Website
What is deodorizer and carpet protection?

Deodorizer uses enzymes to neutralize and remove odors such as vomit and pet waste. Unfortunately, if the odor source has reached the backing or padding, complete removal of the odor cannot be guaranteed. Carpet protection shields each fiber of the carpet allowing the carpet to resist dirt, spills, and stains. This protection should allow you to keep your carpet looking clean longer.

4.7 (93.33%) 6 votes

What is deodorizer and carpet protection? ultima modifica: 2018-12-19T15:24:44+00:00 da CarpetCleaning.Website
Do I need to move all my furniture?

No, but you should move as much furniture out of the way as possible before the cleaning company arrives. The more you’ve done to expose as much carpet as possible, the more surface area the professionals can clean, and the happier you’ll be with the results.

5 (100%) 5 votes

Do I need to move all my furniture? ultima modifica: 2018-12-19T15:02:44+00:00 da CarpetCleaning.Website
Do you move furniture, if needed?

There is no problem moving lighter furniture like tables, desks and chairs. If you wish us to clean under wardrobes or beds you need to move them in advance.

4.6 (92.5%) 8 votes

Do you move furniture, if needed? ultima modifica: 2019-05-09T14:30:20+00:00 da CarpetCleaning.Website

What happens if I’m not satisfied with your work?

We work tirelessly to guarantee all our customers are satisfied with their carpets after cleaning, and we deal with all complaints in a fast and professional manner. If you feel the work has been of an unsatisfactory standard or would like to speak to our team regarding any issues, please contact us using the Complaint and Review procedures.

4.9 (97.14%) 7 votes

What happens if I’m not satisfied with your work? ultima modifica: 2018-04-06T21:33:59+00:00 da CarpetCleaning.Website

Find the most trusted local Carpet & Upholstery Cleaners.

Save Time and Money
Carpet Cleaning

United Kingdom


Carpet Cleaning

Please feel free to contact us ☎ 03333 443844

4.3 (85.48%) 84 votes

“FAQs” Our Frequently Asked Questions ultima modifica: 2018-04-06T20:41:19+00:00 da CarpetCleaning.Website